How do you know which "cloud" fits your business objectives best? A common misconception is that public clouds are "cheaper". Understanding your workloads, ingress/egress, security, compliance, business goals, backup and resiliency plans all factor into whether public, private, or a multi-cloud solution would achieve the results you need. We'll work with your team to break down the benefits/drawbacks for each solution so you can make informed decision.
Everyone has heard of the ransomware, breaches, and exposure lately, it's happening to all sizes of businesses. Let us help. We have security architects that can help design and implement the right solution for your business and budget using our robust suite of IT security partners.
Outsourcing some of the “day to day” tasks from your IT team enhances employee and customer experience, reduces the burden and cost of hiring, employee benefit expense, training timelines, and improves retention of existing employees. Our skilled partners become an extension of your team which allows agility for your workforce to scale up and down quickly.
Our colocation partners are the best-in-class. We’ll work with your team and budget whether you need one rack, a full data center hall, a multi-data center global solution or a custom build design.
Connectivity is the backbone to your business. It is how customers reach you, employees do their job and vital to your organization. As a trusted advisor, we have a robust portfolio of providers to help design a resilient solution for any size of business and budget. We can walk you thru options whether you need a cable connection, DSL, fiber, business cell phone service, SD-WAN, T1, PRI, analog lines, custom fiber build solutions and everything in between.
Are you paying too much for your telecom and data compared to what was contracted? Has your carrier removed all cancelled lines and rating services appropriately? Telecom Expense Management (TEM) has proven to provide huge cost savings for thousands of medium to enterprise companies by automating the process of taking your contracted information and matching that data to bills providers send every month, then working to resolve any differences. You can finally get rid of those manual Excel spreadsheets!
Unified Communications as a Service-Allows you to manage and monitor different modes of communication like phone calls, chat, email, mobility, video calls, video conferencing along with offering AI integrations to help with things like streamlining automated customer service, prioritizing calls/emails by set parameters, document distribution during meetings, call recording, call transcription, and the list goes on.
Communications Platform as a Service – Provides businesses with a complete framework to build real-time communication, workflows, and API integrations to provide a single-window view, versus having separate apps and tools.
Contact Center as a Service – This software deployment model enables companies to purchase the technology needed and have it be operated by a vendor to reduce IT, integration, and support costs. This platform offers benefits like being able to quickly deploy new features, functions, and channels. Omnichannel orchestration is also available to provide excellent customer support across all customer interactions: inbound/outbound calls, chat messaging and self-service.
Several small and medium size businesses pay way too much for their credit card processing fees. We would be happy to have a discussion to see if we can help put some of that money back in your pocket.
Copyright © 2021 Jeanetta Consulting, LLC dba/Connect IT to Business - All Rights Reserved.